The Definitive Benchmark for Property Management
Helping property managers understand the people they serve and the market forces shaping our industry.
The Big Picture
Millennials and Gen X now make up 72% of small landlords, bringing new expectations for technology, service and professional management. The 2026 PM Trends Report combines a national survey of 500 small landlords with industry data to reveal how AI adoption and evolving owner expectations are reshaping property management. Four findings define the landscape:
Single Unit Landlord
86%
have no intent to buy more
Hire PMs for stress relief, not ROI. A fundamentally different client.
Tenant Priority
92%
would sacrifice cashflow for better tenant experience
Landlords are thinking like operators, not investors.
AI Search
75%
plan to use AI to find their next PM
Your next client may ask ChatGPT about you first.
AI Ready
74%
comfortable with AI handling PM tasks
Professional management is the new default for 1-10 unit owners.
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Catch Us Live Next At...
Jordan and Peter are speaking: Maintenance Through the Investor Lens — Insights from PM Trends 2026. What owners actually want when maintenance issues arise, straight from the data.
One of the most recognized voices in property management. Peter applies a systems-thinking lens to running RL Property Management (740+ units) and shares what's working through his twice-weekly newsletter and podcast.
One of the most connected operators in property management. Jordan has spent nearly two decades building software, coaching, and benchmarking businesses that help PM entrepreneurs improve operations, profitability, and growth.
